Rhapsody Shore Side & Port Services

Port Agency Services

To offer consolidated services we have established our Port Agency Department in Egypt which is gradually expanding to cover all regions and ports of our activities. Our highly skilled, experienced personnel are on call 24 hours a day, 365 days a year. Expert knowledge of ports guarantees professional service which includes and is not limited to:

Agency Services

Personalized service and knowledge from our experienced staff
Arrange berth reservation and all port call requirements with the
local port authority prior to arrival and during ship’s stay
Assist with the completion of all relevant documentation
Full communication with ships
Bunkering
Fresh water supplies
Ships chandlery
Stevedore contracting
Freight forwarding
Mail service
Port information and currency exchange service
Internal / External Storage
Legal representation

Crew Management

24/7 coverage
OK to board arrangements
Visa handling
Meet & greet service
Airport / vessel transport and transfers
Preferential accommodation rates
Medical assistance
Crew tours and sports arrangements
Aircraft chartering

Vessel Security

Fully ISPS trained staff
Visible port safety information and current security level
Assist with the completion of all relevant documentation
Emergency phone and contacts
Visitors list
Incident reporting and general log book
High level security fencing
Regular Supervisor Visits by Dedicated Day / Nightshift Supervisor

Solutions

Ship to Ship Transfers
Towage and Barge Operations
Canal Transit Assistance
Offshore Support

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42-44 Safia Zaghloul St. Raml Station, Alexandria, Egypt
Tel: (+203) 483 13 09/10 Fax: (+203) 483 13 71